Residential Aged Care Placement
Our residential placement services are here to support you in finding the right aged care option based on what matters most to you — whether that’s location, being close to family, or working within your financial circumstances. We understand that every situation is different, which is why we offer both general guidance and a more comprehensive service tailored to your individual needs and preferences. Our goal is to make this transition as informed, stress free, supported, and compassionate as possible.
What to expect in our initial consultation
In our first meeting, we take the time to understand your individual needs and circumstances. We’ll provide a clear explanation of residential aged care and walk you through the process of accessing this type of care. We’ll also outline the associated costs and fees, so you can make informed decisions. During this consultation, we’ll work with you to determine the level of support you’d like from us moving forward, tailored to your unique situation.
- Basic Placement Service
This service provides support to help you begin the process of entering residential aged care. It includes:
- Ensuring you are eligible to access residential care
- Assisting with referrals for an Aged Care Assessment / Comprehensive Assessment (previously ACAT) if appropriate referrals have not yet been made
- Identifying suitable aged care facilities based on your needs and preferences
- Providing up to 3 facility recommendations
- Ensuring that required paperwork is completed for financial and Centrelink purposes, including providing the Permanent Residential Aged Care Request for a Combined Assets and Income Assessment form
- Providing written and verbal guidance on the steps necessary to enter residential care
- A basic discussion regarding fees and affordability relevant to your personal circumstances
- Complete Placement Service
This comprehensive service includes everything listed in the Basic Placement Service, as well as the following additional support:
- Collecting admissions paperwork and assisting with completing forms, with as many facilities as required.
- Lodging paperwork and liaising with facilities about waitlists, keeping you informed throughout the process.
- A discussion regarding fees and affordability tailored to your circumstances (information provided on Financial Advisors for more complex issues).
- Negotiating accommodation payments with your chosen residential care facilities.
- Arranging tours with residential care facilities (up to 3).
- Liaising with hospital Social Workers, if required, to ensure smooth transitions to agreed facility.